AN EXTENSIVE SERVICE MENU
From inception, BUSINESS INTERIORS was established as a full-service office furniture dealership. We have earned our reputation; we have established our expertise; and, we are equipped. BUSINESS INTERIORS has the diverse disciplines required to help your company maximize its physical space while supporting your people and technology.
We design engaging and efficient workplaces. Business Interiors Space Planning & Design supports corporate objectives.
We are experts at installing systems furniture. Business Interiors Installation delivers and properly installs existing and new components.
We coordinate the people and resources needed for complex projects. Business Interiors Project Management ensures successful completion of workplace changes.
We plan and communicate the logistics of workplace relocations. Business Interiors Move Management implements facility moves with minimal downtime.
We maintain and restore the appearance and function of furniture. Business Interiors Service & Refurbishing extends workplace investments.
We store customer's unused office furniture. BUSINESS INTERIORS' asset management is automated and our storage is secure.
SPACE PLANNING AND DESIGN
Our basis for good design hasn't changed in the past four decades. When Joan Miller established BUSINESS INTERIORS, she emphasized our people working with yours to develop a workspace that supports versatility, productivity and image. These defining principles reveal Joan's foresight. Today's business tools and processes constantly change and a company's branding becomes critical in a competitive market. We understand firsthand the challenges of managing real estate and how today's workplace must leverage space, people and their tools in order to keep talent and support corporate goals.
Our Space Planning & Design Team helps you create an engaging, functional workspace. Business Interiors' senior designers are registered with the State of Texas. All our designers have a Bachelor's degree in Interior Design and receive ongoing training each year.
Once your objectives and requirements are determined, we evaluate your existing furnishings/inventory, equipment and facilities. With that information, Business Interiors is able to present solutions. Our ideas encompass:
- integrating culture and brand with facility and budget
- optimizing space while supporting individual and collaborative work
- establishing corporate standards in furniture, color and finishes to maintain a consistent indentity
Corporate objectives can also include: wellness and/or sustainability. Our product knowledge can help meet these requirements. We offer ergonomic assessments. And, we can have a certified LEED AP participate in the early planning and development stages of your project.
Our Space Planning and Design Team is also a forerunner in incorporating computer-aided innovation. Business Interiors currently utilizes AutoCAD, CAP and Configura Sofware to produce life-like renderings, installation plans, as well as standard drawings of plan, elevation and isometric views.
BUSINESS INTERIORS has been installing workspaces since we opened for business nearly forty years ago. Our installation crews have represented us well over the years with an exceptional level of professionalism and customer service. Considerations include: protecting your facility during install—floors, walls and elevators: completing the install with a furniture wipe-down and area vacuum; cardboard and packaging is brought back to Business Interiors to recycle. In addition to our daily staff, Business Interiors partners with subcontractors having like quality standards, enabling us to organize up to 130 qualified installers per day.
BUSINESS INTERIORS' installation crews have mastered the installation process for furniture lines produced by the major manufacturers. By hosting factory trainers on an annual basis, we can ensure our staff maintains the latest techniques and understanding of product development. Crew Foremen and Leads have attended Steelcase Installation Training (SIT), Lead Installer Training or a form of specialty training, as well as, Leadership Training. All new Installers receive SIT and Business Interiors' on-the-job training.
BUSINESS INTERIORS has a fleet of twenty-three trucks and service vehicles. We have the ability to provide tractor-trailers with our own CDL drivers to facilitate work on larger projects. BUSINESS INTERIORS provides the tools and equipment necessary to complete any size project as well as providing equipment to protect our customers' product and facilities during installation. To facilitate communication with the customer, home office and other crews, our Leads are equipped with cell phones having the "push to talk" feature.
BUSINESS INTERIORS is a valued partner when our customers are faced with the complexities of implementing facility projects. Teamwork is integral to BUSINESS INTERIORS—generating employees' personal dedication to service and integrity—setting the standard for our working relationships with customers and contractors.
"Once again BUSINESS INTERIORS has performed to a Gold Star performance level. Your team of professionals continues to strive for excellence. Teamwork is the name of the game and BUSINESS INTERIORS promotes this in their day-to-day activities and communications with their clients. Your company makes my job a lot easier in many ways." - CGE
BUSINESS INTERIORS' Project Managers coordinate all resources. Once the PM reviews product orders, installation drawings, acknowledgements and ship dates a working schedule is developed. Our PMs act as the liaison between your company and the contractors working within your space. They streamline communications by conveying your objectives and needs. Their expertise supports smooth implementation of your project and enables timely resolution should a problem arise. Following delivery and installation, our PM will make a final inspection with the Facility Manager and then resolve exceptions ensuring total satisfaction of your project.
BUSINESS INTERIORS' Project Managers average 25 years of industry experience. Their foresight during preliminary walkthroughs and their comprehension of new construction processes is invaluable. If a project is particularly involved, one of our PMs may join the sales team before order placement is finalized. They are also qualified to make furniture inventories. Most of our PMs have installation experience and they have an ingrained understanding of how systems furniture connects with proper support.
BUSINESS INTERIORS understands that dependable performance and attitude are what determine a company's reputation. With that said, our Relocation team is SUPERB! They work tirelessly with positive attitudes motivated to get the job done while meeting customers' needs.
"Everything was moved in a timely and orderly manner which has enabled me to quickly put things in order in my new area and get back to work to meet deadlines. I would like to thank all the moving staff for being so great to work with and to truly compliment their positive attitudes." - ALCON
BUSINESS INTERIORS' Move Management coordinates and implements the relocation of "stand alone furnishings," equipment and personal contents—departmental or company-wide—within the same city or across the country.
A BUSINESS INTERIORS Relocation Project Manager reviews your company's needs and together goals are set for a successful move. We then provide a detailed move plan. Upon approval, your RPM becomes a single, dependable contact for on-site move supervision coordinating employees and vendors to execute your specific plan. The plan addresses:
- Communication/orientation: Formal meetings are held with key individuals and employees to review and explain every detail of your move plan
- Packing: Assistance is available in addition to providing written instructions and labeling schemes.
- Technical support: Technicians perform detailed inventories of all computer systems and devices, and provide disconnect/re-connect of all desktop computers, printers and fax machines. Specialized crews and equipment are used to perform relocation of servers.
- Follow-up: Additional help is provided after your move to make adjustments and to clear away all move cartons and crates.
Each of our Relocation Project Managers and Crew Leaders averages more than twenty years of commercial move experience. BUSINESS INTERIORS supplies all move crates, cartons and specialty packing materials, as well as specialized equipment to handle product and contents such as PCs, servers, and high-density filing.
SERVICE AND REFURBISHING
Our technicians are craftsmen, meticulous with an ingrained understanding of the unique qualities of wood, metal and textiles. They are factory-trained in the maintenance and repair of furniture systems, seating, carpet, and all components of your office environment.
"They are perfectionists, and because of this our facility looks like most of the product is new—not 14-18 years old!" - JCPENNEY
BUSINESS INTERIORS Service & Refurbishing represents a broad range of expertise and experience. We select a team or technician based on the size or skills your project requires.
- Custom services include: furniture manufacture, fabrication and cabinetwork; applications of glass, marble, tile, veneer, or laminate; window treatments and drapery hardware accessories; flooring installation of wood, tile and stone
- Maintenance programs: scheduled cleaning of panels, upholstered seating and carpet; application of fabric protectorates; "on-call" service for general mechanical repair and parts replacement
- On-site services: furniture fitting, repair scratches or nicks in both wood and metal surfaces; key cutting and lock replacement; painting
- Refurbishing includes: upholstery/modification of panels, lamination/modification of work surfaces, provision of system parts; complete refinishing of wood furniture wood furniture
Our service shop, over 4,500 square feet, is fully equipped with tools and parts to address our customers' unique projects. Business Interiors' technicians carry handtools and a wood touch-up kit to on-site calls. Specialty tools are added as needed with scheduled projects. Business Interiors provides every possible resource to solve your repair needs in a timely and efficient manner.
With the demand for storage, BUSINESS INTERIORS established automated Asset Management services in 1987. We have always been dedicated to meeting customer needs and in addition to storing their furniture, we are able to help companies evaluate their options for current or future planning.
"Because of their ability to receive and maintain our product at your warehouse, we have known what we have and what we need at any given time. This was invaluable in adding these workstations using existing and new product!" - JCPENNEY
We have the processes and automation to provide accurate inventory of your company's furniture assets.
- Computerized inventory management with bar code tracking: All incoming product's current condition is noted in the database. The customer is notified of any damages or parts missing to help maintain a usable inventory. The customer can decide whether to repair, store, or dispose of the item. Each item is individually bar-coded increasing the speed and accuracy of inventory collection. Inventory reports are exportable into Excel format for easy data sorting.
- On-site inventories: trained and experienced professionals perform physical inventories
BUSINESS INTERIORS has over 177,000 square feet of secured warehouse space with limited authorized personnel access. Customer inventory is not commingled. Each customer bay contains only that specific customer's product. When possible, like product is stored together to expedite placing and pulling items.
There is 5,000 square feet of transit space available for short-term storage. This reduces the customer's labor cost on short requirements by eliminating the time necessary to inventory and rack product.